Strictly following the ISO 9001:2015 standards, Fortune sets a higher level of our production process. It includes at least five rounds independent inspections, to ensure the quality of the materials are premium and even exceed the expectation in terms of the durability and performance.

We are committed to keep the products higher qualified. Based on our meticulous approaches and numerous performance tests , the pass rate can reach 99.99%. Moreover, we continuously improve our quality control procedure according to the industry updates and clients’ valuable feedback.

FORTUNE offers an extensive array of over 20 different flooring material options, providing our clients with the luxury of choice. Each material has been tested for durability for up to 5,000 hours, confirming its ability to withstand a multitude range of climatic conditions and ensuring long-lasting playability.

Fortune is always at the forefront of innovation. Our R&D team has been focusing on breaking the technology boundaries to improve the product performance and achieve the sustainability and stability.

Our robust supply chain is designed for efficiency, boasting a 95% stock turnover rate. We guarantee that our production and dispatch processes are swift, pledging to ship orders within 20 days post-confirmation. This reliable system ensures that our clients receive their products promptly and without hassle.

At Fortune, every client is assigned a dedicated customer service professional who is certified and skilled to provide end-to-end support. Our service excellence is reflected in a high customer satisfaction rate of over 98%, which demonstrates our unwavering commitment to providing personalized and specialized assistance.